Shipping & Returns
Shipping cost are calculated at the cart based on the shipment destination, quantity and/or weight.
Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
Import duties and taxes are not included outside in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier upon delivery.
We advice that you are familiar with your package destination's import duty, customs and local sales taxes as well as it's rules and regulations for importing foreign goods and products proper to purchasing.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number. We'll see what can be done.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.If you'd like a different size, get in touch with us at email@example.com and we'll let you know what your next steps are.